Supply Chain Management in a Catering Firm - 2366 Words

GHANA INSTITUTE OF MANAGEMENT AND PUBLIC ADMINISTRATION (GIMPA) PROGRAMME: PROJECT MANAGEMENT SUBJECT:SUPPLY CHAIN MANAGEMENT REPORT OF A SUPPLY CHAIN AUDIT OF COOLLAND CATERING SERVICE, ACCRA PREPARED BY: PRESENTED TO: DR. KOFI DADZIE 1. INTRODUCTION Supply chain performance has never been as important as it is today. In a global economy where supply chains, and not companies, battle one another, how a supply chain performs determines who will win the battle. To achieve maximum benefit from a supply chain, a supply chain must be performing at its best or anything it has gained will be short-lived. Yet, many companies are not aware of how their supply chains are performing or even what supply chain they are in. The†¦show more content†¦Coolland Catering Services started with three permanent staff in addition to its founder. Presently the company has thirty-three staff made up of thirteen permanent and twenty casual staff at their two branches in Accra. The company has a well equipped modern kitchen at its Dankwa Circle branch headed by a chief chef who supervises about seven (7) cooks. Coolland also has a procurement unit headed by the Managing Directress. The unit has three delivery vans driven by what Ms Adu calls them ‘drivers-logisticians’. The company’s customer service point (restaurant) at Dankwa Circle is under the supervision of Ms Adu whiles the Adabraka sales point is entrusted into the care of one of the caterers, who receives the cooked food for onward sales to consumers. 5.0 ANALYSIS OF THE SUPPLY CHAIN OF COOLLAND CATERING SERVICES The company’s general supply chain model illustrates its business operations from initial material purchase to delivery of products and services to the consumers. The business operation encompasses the flow of information, product, service, financial and knowledge. Coolland’s model is illustrated as follows: Integrated Supply Chain Framework with the focal company as Coolland Catering Services-CCS [pic] Key for the integrated Supply Chain framework |Item |Description | |R |DistributorsShow MoreRelatedSupply Chain Management in a Catering Firm2353 Words   |  10 Pages GHANA INSTITUTE OF MANAGEMENT AND PUBLIC ADMINISTRATION (GIMPA) PROGRAMME: PROJECT MANAGEMENT SUBJECT:SUPPLY CHAIN MANAGEMENT REPORT OF A SUPPLY CHAIN AUDIT OF COOLLAND CATERING SERVICE, ACCRA PREPARED BY: PRESENTED TO: DR. KOFI DADZIE 1. INTRODUCTION Supply chain performance has never been as important as it is today. In a global economy where supply chains, and not companies, battle one another, how a supply chain performs determines who will win the battle. 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